From the Blog…
Become Your Customer for Business Success
What there was: 9 separate lines out the door, One cash register in the building with a process that required 2-3 visits to the “register line” when someone used a credit card, 5 calculators to share among the 9 “cashiers” (miscalculations resulted in repeated visits to the register line) A police officer to manage the grumpy customers and protect the single cash register and Customers who had pre-ordered and others who were “walk-ins”. What there was not: No “take a number” system so you either lucked with your pick of a specific line or not (more often “not”), No differentiation between lines so if … [Read More...]
Bright Shiny Objects vs Opportunities
As a small business owner, everywhere you turn there’s something else to do. Whether on your own or with a team, there’s still so many hats to wear. When something “pops up”, how do you know if it’s an opportunity to take advantage of or yet another “bright shiny object” intent on distracting you from your revenue-producing projects? The easiest way I’ve found is to look at each situation and ask these questions: Will pursuing the opportunity provide more revenue, profits, or exposure? How quickly? How much time will it take me personally? Is it a one-time investment (of time/m.on.ey/resources) or more? If more, … [Read More...]
Working with Sandy is one of the best things I’ve ever done for myself. I’ve been a coach for 15 years and have worked with other coaches but no-one like Sandy.
I made a couple of very foolish mistakes last year in my choice of mentors but when I started working with Sandy that all changed. With her helpand support we re-framed my business, set new plans and I got very focused which allowed me to start this year off on a different level. I’m re-energized and motivated and my business is starting to thrive again.
I can always rely on Sandy to support and help me without judgment or negative criticism and I appreciate that she is very honest and is able to see solutions that I can’t always see. Her level of experience and business knowledge is huge and there are really not enough good things I can say about Sandy.
I also started working with Sandy’s back office team toward the end of last Year and with the knowledge that I now have people who can take care of my administrative business needs I can relax and breathe so I can focus on what I do best.
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